Improve your AutoPay performance.

Retain more (and more of) your payments when you amplify AutoPay.


Amplify AutoPay with AI driven orchestration, proven at market leading scale.
Retain more recurring payments while lowering costs and losses by leveraging our world class payments expertise.

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Payment failures are unnecessary failures.

 

Market data shows that up to 33% of customer churn can be attributed to payment failures. No one wins when payments fail to go through - consumers, billers, and banks alike.

Improving the performance of AutoPay eliminates many common causes of failure, is the single best way to reduce churn.


Improve payments performance at scale.

Stop losing paying customers to failed AutoPay transactions. Modo’s machine learning models maximize payment success rates, reducing churn and boosting your bottom line.

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Our platform combines ML with orchestration to improve performance on every payment, whether the first attempt, or a highly refined retry to ensure your revenue rolls in, seamlessly and securely.


Payment failures destroy relationships.

They’re not just an inconvenience:  Payment failures are a leading cause of churn for recurring revenue businesses.


Without addressing the root causes of payment failures, businesses stand to lose or alienate loyal customers and diminish LTV. There are many potential reasons for unsuccessful transactions:

  • NSF
  • Expired cards or accounts
  • Lost or stolen cards or credentials
  • Payment network "weather"
  • Arbitrary and dynamic changes to acceptance criteria on the part of payments providers
  • Various other factors

Does this strike a chord? Let's have a conversation.


Challenges overcoming payment failures.

They’re not just an inconvenience:  Payment failures are a leading cause of churn for recurring revenue businesses.

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Despite the profound impact of churn on financial performance, many companies still don't take proactive steps to prevent payments failures that can directly lead to churn.

It’s hard to identify!

Payments fail for obscure (obtuse?) reasons and there is no single magic fix that will work across the board.



It’s complex to resolve.

Even the best engineering teams have trouble manipulating payment flows to react in real time to payment weather.


Too little too late.

Reactive solutions that provide automated retry attempts don’t solve the root problem, or next month’s problem.


Manual interventions are expensive.

 Customer interactions with support teams to resolve a failed payment costs your team’s time and degrades customer experience. 


Modo offers a game-changing solution that brings a proactive, intelligent approach to payments.

ModoPOP orchestrates payments success.


Our ML-powered payment orchestration platform, ModoPOP, is the core of how we prevent churn and lower costs caused by payment failures. 

ModoPOP is seamless to integrate because it mimics your existing payment processor interfaces, and allows you to retain your existing payment processing relationships while adding new relationships to improve performance. 

ModoPOP offers more than simple payment retries or routing — it intelligently anticipates issues and resolves them before they happen. 

Reduce risk & increase payment success rates.


Eliminate integration complexity with composable interfaces.

 

Maximize outcomes and minimize fees.



AutoPay expertise from our payment geeks.


At Modo, we know that improving AutoPay is the best path to solving for churn, costs and losses and we have the platform and expertise to deliver results — fast.

Our team of payments geeks have over 100 years of combined payments experience to understand the state of your payments infrastructure and performance.  We’ve helped dozens of leading companies improve their payments performances.

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Trusted Partners

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"The Modo team’s responsiveness to dealing with any issues, jumping all in, and dealing with our team is unbelievable. They get things turned around unbelievably quickly and very, very cleanly. I could not be happier with the engagement or the support or the technology that we've gotten from Modo."

Fortune 500 Payments Executive


FAQs

Who works with Modo?

Modo works with recurring revenue businesses that leverage AutoPay and want to reduce payment failures and related churn. Our platform seamlessly integrates with your existing payment stack  to optimize transaction success rates and intelligently route payments for cost savings.

Is ModoPayments a payment processor or other direct participant in the payments ecosystem?

No. ModoPayments is a technology company that provides payment orchestration platform to optimize payment outcomes for AutoPay and other payments use cases. We do not process, hold, or move money. Instead, we help businesses manage their payment flows efficiently, ensuring successful transactions while reducing costs.

How does ModoPOP handle security and data protection?

Yes. We utilize customer data that informs how we process your transactions as quickly and smoothly as possible, and manage the security of all  customer data. We retain details of transactional data, absent any PCI or other sensitive payments details, and share that with you.  You are always in complete control of your customer data.  ModoPOP adheres to rigorous security standards to meet the needs of global banks and Fortune 500 enterprises. We are PCI Level 1 compliant, encrypt and vault sensitive payment data, and ensure secure integrations with all payment providers.

What technical capabilities are required to work with Modo?

Modo is equipped to integrate seamlessly with interfaces to major payment processors, gateways, enterprise billing platforms, and other payment providers. The composable API-based architecture of our platform allows for inserting ModoPOP into existing payment stacks with minimal development effort, simply redirect the connection. Our team works diligently on setup, security, and optimization throughout the implementation process, aiming to minimize disruption to your operations.

Where is ModoPOP hosted?

ModoPOP is hosted on AWS cloud infrastructure in multiple U.S. regions to ensure redundancy and failover protection. For enterprises with specific data residency or compliance needs, we offer deployment options tailored to their requirements and locations.

Get in touch.

Want to learn more? Do you have any questions? Let us know how we can help!

Ready to improve your payments performance?

Learn more about our offerings to find the best fit for your organization.